Terms & conditions
Welcome to ZOUK Fabrics. By accessing and using our website, you agree to comply with the following Terms & Conditions.
Website Use
The content, products, images, descriptions, logos, and other materials available on this website are owned by or licensed to ZOUK Fabrics and may not be copied, reproduced, or used without permission.
Product Information
We make reasonable efforts to display product details, colours, images, and descriptions as accurately as possible. However, colours may appear slightly different depending on the customer’s screen, device, lighting, and photography conditions.
Product availability may change without prior notice.
Prices
All prices displayed on the website are subject to change without prior notice. We reserve the right to correct pricing, product information, or other errors.
Order Acceptance
Placing an order on our website does not automatically guarantee acceptance of the order. We reserve the right to verify, accept, cancel, or refuse an order when necessary.
We may contact customers to confirm order details before dispatch.
Order Cancellation
An order may be cancelled if:
- The product is unavailable.
- The information provided is incorrect or incomplete.
- The order cannot be verified.
- There is a pricing or technical error.
- We reasonably suspect fraudulent or unauthorized activity.
Payment
We may offer Cash on Delivery and other payment methods available through our website. Payment processing through online payment methods is handled by the relevant payment service provider.
For Cash on Delivery orders, payment must be made before receiving the parcel.
Shipping and Delivery
Delivery times are estimates and may vary depending on the delivery location, courier service, public holidays, weather, and other circumstances beyond our control.
Returns and Exchanges
Returns and exchanges are subject to our Return & Exchange Policy. Customers are advised to review the policy before placing an order.
Intellectual Property
All content on this website, including but not limited to text, images, product photographs, logos, graphics, and designs, is the property of ZOUK Fabrics or its respective owners and may not be copied, reproduced, or distributed without prior written permission.
Limitation of Liability
ZOUK Fabrics shall not be liable for delays or failures caused by circumstances beyond our reasonable control, including courier delays, natural disasters, technical issues, public holidays, strikes, or other unforeseen circumstances.
Changes to Terms
We reserve the right to update or change these Terms & Conditions at any time. Updated terms will be posted on this page.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact ZOUK Fabrics through the contact details available on our website.
ZOUK Fabrics
Since 1997
Lalkurti, Rawalpindi, Pakistan